Customers prefer TrustPass Members because they can build trust easily. As TrustPass Members, a lot of inquiries and big orders come over to us. TrustPass means reliability and trustworthiness.
When we want to acquire new partners, displaying new products on Alibaba.com is the most effective way, because we know Trade Alert will notify all buyers in our industry.
Constantly updating photos and products is also an effective way to attract more customers on Alibaba.com. We receive about 30-50 inquiries per month through Alibaba.com from all over the world. Most of the inquiries become real orders.
What I appreciate about Alibaba.com is the Forums section of the Community Channel and Trade Alert. The forums have a lot of discussions about doing business with customers. I learn a lot of things from other Alibaba.com members. Trade Alert is easy to read and allows TrustPass Members to reply to inquiries directly.
TradeManager and email are our most successful communications tools, but TradeManager is more interactive than email. Some orders can be completed faster using TradeManager. It's useful and looks more professional than other communication tools. Today, 80% of our customers come from Alibaba.com, which means it's a great way to promote your company!
